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Privacy Policy

Effective as of April 1, 2026

Your privacy is extremely important to us. To better protect you, we provide this notice explaining our online information practices and the choices you can make regarding how your information is collected and used.

This Privacy Policy applies to information collected by EstimMate Limited company (hereinafter referred to in this Privacy Policy as “EstimMate.ai” “we,” “us,” or “our”) through your use of our website and Services, features, browser extensions, integrations, APIs, mobile or desktop applications, information available on our website or app, or when you otherwise interact with us. If you do not agree with our use of your personal data as described in this policy, please do not use the EstimMate.ai Service.

Scope of this Privacy Policy

Please note that this Privacy Policy does not govern all information that EstimMate.ai may process. This Privacy Policy is also incorporated into and governed by our Terms of Service. Any capitalized terms in this Privacy Policy that are not defined herein shall have the same meaning as in our Terms of Service. In all cases, we aim to be transparent with our clients and to protect the privacy of your data.

What information do we collect?

You will need to create an account to use certain features of the EstimMate.ai Service. If you choose to create an account, you will be required to provide us with information (including personal and non-personal information). Additionally, we may receive your personal information from you if you identify yourself by sending us emails with questions or comments. Depending on how you use the EstimMate.ai Service, we collect two types of information: personal information and non-personal information.

Personal Information

Personal information identifies you or may be used to identify or contact you. Examples of personal information may include your name, IP address, company name, job title, address, email address, telephone number, as well as payment and credit card information.

Non-Personal Information

Non-Personal information is information that, by itself, cannot be used to identify or contact you. It may include demographic information (for example, age, profession, company industry, gender, current location, or postal code), IP addresses, browser types, domain names, and statistical data related to the use of the EstimMate.ai Service. Certain non-personal information may be considered part of your personal information if it is combined with other identifiers (for example, combining your postal code with your address) in a way that enables your identification. However, the same information may be considered non-personal information when considered alone or combined only with other non-personal information (for example, your account settings).

Why do we need your personal data?

We do not sell any data, including your personal data. We will collect and process your personal data only in accordance with applicable data protection and privacy laws. We need to collect and process certain personal data in order to provide you with access to EstimMate.ai If you register with us, you will be asked to tick the appropriate box confirming your consent to provide such data for access to our Service. This consent provides us with the legal basis required by applicable law to process your data. You retain the right to withdraw such consent at any time.

Information We Collect Automatically When You Use the Services:

We collect information about you when you use our Services, such as browsing our websites and performing certain actions within the Services, including:

  • Your Use of the Services: We track certain information about you when you visit and interact with any of our Services. This information includes the features you use; tasks, projects, teams, and other links you click on; the type, size, and names of attachment files you upload to the Services; your frequently used search terms; and how you interact with others within the Services. We also collect information about the teams and individuals you work with and how you interact with them, such as who you collaborate and communicate with most often.
  • Device and Connection Information: We collect information about your computer, phone, tablet, or other devices that you use to access the Services. This device information includes the type and settings of your connection when you install, access, update, or use our Services. We also collect information from your device about your operating system, browser type, IP address, referring/exit page URLs, device identifiers, and crash data. We use your IP address and/or country settings to approximately determine your location and provide you with a better experience using the Service. The amount of information we collect depends on the type and settings of the device you use to access the Services.
  • Cookies and Other Tracking Technologies: EstimMate.ai uses cookies and other tracking technologies to enable functionality and recognize you across different Services and devices.
  • Log Files: We collect non-personal information through our website log files, which record data such as users’ IP addresses, browser types, domain names, and other anonymous statistics related to the use of the EstimMate.ai Service. This information may be used to analyze trends, administer the EstimMate.ai Service, monitor EstimMate.ai Service usage, and gather general demographic information. We may associate this information with personal information for these and other purposes, such as personalizing your experience using the EstimMate.ai Service and evaluating the EstimMate.ai Service overall.

Information We Receive from Other Sources.

We receive information about you from other users of the Services, from third-party Services, and from our business partners.

  • Other Services You Link to Your Account: We receive information about you when you or your administrator enable third-party applications or integrate or link a third-party service with our Services. For example, you or your administrator may integrate our Services with other Services you use, such as to allow you to access, store, share, and edit certain third-party content through our Services. For example, you may allow our Services to access and display files from a third-party document-sharing service within the Services interface. The information we receive when you link or integrate our Services with a third-party service depends on the settings, permissions, and privacy policies managed by that third-party service. You should always review the privacy settings and notices of these third-party Services to understand what data may be disclosed to us or transmitted to our Services.
  • Other Partners: We may receive information about you and your activity within and outside the Services from third-party partners, such as advertising and marketing research partners, who provide us with information about your interests in our Services and online advertisements and your interactions with them, or when you grant such third parties permission to share information with us, or when the information is publicly available online or accessible through your device or browser data.
  • Use of information obtained by EstimMate.ai, and any sharing of such information by EstimMate.ai with any other application via the Google API, shall be carried out in accordance with the Google API Services User Data Policy, including the Limited Use Requirements.

Your Rights

Where and when is information collected?

Opt-Out: You may contact us at any time to opt out of: (i) direct marketing communications; (ii) automated decision-making and/or profiling; (iii) our collection of sensitive personal data, if any; or (iv) any new processing of your personal data that we may carry out beyond the original purpose. Please note that your use of certain features of the platform may be ineffective after opting out.
Access: You may access the data we hold about you by contacting us directly.
Amend: You may also contact us to update or correct any inaccuracies in your personal data.
Move: Your data is portable, meaning you have the ability to transfer your data to other service providers as you wish.
Erase and Forget: In certain situations, for example, when the data we hold about you is no longer relevant or incorrect, you can request that we erase your data.
You may contact us at contact@estimmate.ai at any time with any other questions you may have regarding your personal data and our use of it.

Where will the data be transferred?

Your data, including personal data that we collect from you, may be transferred to, stored at, and processed by us and other third parties outside the country in which you reside, where data protection and privacy regulations may not offer the same level of protection as in other parts of the world. By using our platform, you agree to this transfer, storing, or processing in accordance with the terms of our Data Protection Policy. We will take all reasonably necessary steps to ensure that your data is treated securely and in accordance with this Policy. Unless otherwise provided in our Data Protection Policy, your team’s project and task data will never be shared with third parties. The only data we share with third parties is for the purposes of payment processing, analytics, error tracking, and marketing.

How long will the data be retained?

We will retain your personal data only for as long as is reasonably necessary for your use of the Website/Application(s) and/or for the provision of the Service to you, unless a longer retention period is required or permitted by law (for example, for regulatory purposes).

Do we collect information from children under the age of 16?

We are committed to protecting the privacy of children. The EstimMate.ai Service is not intended for or directed at children under the age of 16. We do not collect personal information from any person who, to our knowledge, is under the age of 16.

What do we do with the information we collect?

In general, we use the information we collect to provide you with a great overall experience when using the EstimMate.ai Service, to help us understand who uses the EstimMate.ai Service, for internal operations such as operating and improving the EstimMate.ai Service, to contact you for customer service and billing, and, in some cases, to facilitate the delivery of our advertising. We use your information to send you a welcome email after you create an account when you are invited to EstimMate.ai. We may also use your information to send you other emails related to EstimMate.ai and to provide you with the opportunity to reactivate an inactive account. We may also use the information we collect to perform statistical analysis of user behavior or to evaluate and improve the EstimMate.ai Service. We may associate some of this information with personal data for internal purposes or to enhance your experience with the EstimMate.ai Service.

When do we disclose information to third parties?

Except as set forth in this Privacy Policy or when you have expressly consented, we will not disclose any information to third parties outside of EstimMate.ai.

Laws and Legal Rights.

We may disclose your information (including personal information) if we have a good faith belief that we are required to do so to comply with an applicable statute, regulation, rule or law, subpoena, search warrant, court or regulatory order, or other valid legal process. We may disclose personal information in special circumstances where we have a good faith belief that disclosure of this information is necessary to identify, contact, or bring legal action against someone who may be violating our Terms of Service, to detect fraud, or to protect the safety and/or security of our users, the EstimMate.ai Service, or the general public. We may also be required to disclose an individual's personal information in response to a lawful request from government authorities, including to comply with national security or law enforcement requirements.

Third-Party Contractors

We may engage independent contractors, vendors, and service providers (collectively, “Third-Party Contractors”) to provide certain Service and products related to the EstimMate.ai Service, such as hosting, credit card processing and fraud detection, as well as hosting mailing lists for the EstimMate.ai Service. In the course of providing us with products or Service, these Third-Party Contractors may have access to information collected through the EstimMate.ai Service, including your personal information. We require these contractors to agree (1) to protect the confidentiality of your personal information in accordance with this Privacy Policy and not to use or disclose your personal information for any purposes other than providing us with the products or Service we contracted for, or as required by law.

Sale of Business.

We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of assets of EstimMate.ai, or in the event that we cease our operations, provided that the third party agrees to comply with the terms of this Privacy Policy.

Can my information be transferred to other countries?

Personal information collected on the EstimMate.ai Service may, from time to time, be transferred to our offices or employees, or to third parties located around the world, and the EstimMate.ai Service may be viewed and hosted anywhere in the world, including countries that may not have generally applicable laws governing the use and transfer of such data. To the fullest extent permitted by applicable law, by using the EstimMate.ai Service and submitting such information, you voluntarily consent to the cross-border transfer and hosting of such information. To the fullest extent permitted by applicable law, if you are a User accessing the EstimMate.ai Service from a jurisdiction with laws or regulations governing the collection, use, and disclosure of personal data that differ from the laws of England and Wales, please note that all aspects of the EstimMate.ai Service are governed by the domestic laws of England and Wales, regardless of your location.

How will I be informed of any changes to this privacy policy?

We may periodically review this Privacy Policy. We will not make changes that result in material additional use or disclosure of your personal information without notifying you of such changes by email. We may also make minor changes to this Privacy Policy that generally do not materially affect our use of your personal information, for which email notification is not required. We recommend that you periodically review this page for any changes. If any minor changes to this Privacy Policy are unacceptable to you, you must immediately contact us and stop using the EstimMate.ai Service until the issue is resolved. Your continued use of the EstimMate.ai Service after the posting of minor changes to this Privacy Policy constitutes your agreement to those changes.

Who do I contact if I have any questions about privacy?

If you have any questions or comments about this Privacy Policy or believe that we have not adhered to the terms of this Privacy Policy, please contact our Privacy Officer at contact@estimmate.ai.
We ask that you do not send or disclose any sensitive personal data (for example, Social Security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health status, biometric or genetic data, criminal record, or trade union membership) via or to the EstimMate.ai Services in any way.
If you submit or disclose any sensitive personal data to us when submitting user content to the EstimMate.ai Services, you agree that we may process and use such sensitive personal data in accordance with this Policy. If you do not agree to our processing and use of such sensitive personal data, you should not submit such user content to our platform.
By using the EstimMate.ai Service, you agree to this Privacy Policy. If you do not agree to this Privacy Policy, you should not use the EstimMate.ai Service.